FAQ - Sales

I want to access my work computer using Remote Desktop with dual monitors. Can I buy the Personal Edition license?

Yes, provided you are the only person accessing the work computer.

The SplitView options under "Multi-Monitor settings for remote Desktop/Citrix" are available when using the Personal Edition license. The Personal Edition license only allows one user to use SplitView on a computer at a time. It will not allow multiple users.

The computer being accessed with a Personal Edition license should be a workstation (i.e. not a Citrix or Terminal Server). You need one Personal Edition license for each (real or virtual) computer being accessed in this licensing mode.

SplitView should be installed on the computer/Terminal Server being accessed remotely, not the client PC where the remote session is accessed.

SplitView should be installed in 'Terminal Server mode' - this is an install option.

Users can connect to the terminal server where SplitView is installed using Remote Desktop client (version 6.0) in 'span' mode using the command line, as follows:
mstsc /span

For more details, please see here.

Does the site license just cover the user's physical site? Or, does it cover the physical site of the Terminal Servers?

The site license covers the physical site of the Terminal Servers and users where SplitView is installed and used. All terminal servers and users need to be in the same location for this license.

Are there any ongoing costs, such as a yearly subscription fee? When there are SplitView updates, would we have to pay for them?

There is no yearly subscription fee for SplitView – it is purchased as a one time perpetual use license.

One year of free upgrades are included. If you buy now, you will get the latest update for free for one year.

Can we purchase 'N' Personal Edition licenses instead of one Terminal Service Edition license?

The Personal Edition is licensed for one user, and does not allow multiple users to use SplitView on a server at a time. If you have only one user accessing the Terminal Servers with dual monitors, you may purchase Personal Edition license.

If more than one user will access the Terminal Servers, you should buy the Terminal Server license.

Can I purchase using Purchase Orders (POs)?

You can place orders using purchase order, when the order amount is over $1000.

Choose Purchase Order as the "Method of payment" on the buy now page. This will generate a quote/invoice that you will need to fax to +1-858-777-5553 together with your Purchase Order. Purchase Orders received without the Quote are not processed and are discarded. The orders are handled by Plimus - our e-commerce partner.

You can also purchase SplitView using Credit card, Bank transfer and other means of payment and this is usually faster.